May 23, 2024

LSSA white paper on continuing investment helps legal software bring the maximum benefits to law firms

The Legal Software Suppliers Association (LSSA) has published a white paper for law firms which sets out what they should consider in order to gain the maximum benefits from their continuing investment in legal technology.
When law firms commit to a long-term investment in legal technology, they must regularly consider and review their infrastructure, physical and virtual assets and continued support and deployment. The LSSA white paper helps law firms understand how they can best mitigate risk, exploit business opportunities and ensure a return on their expenditure.

It focuses on six key areas:
• Common pitfalls after purchase
• What to look out for when purchasing software
• An asset register for software and hardware
• A programme for regular training
• Risk and security
• Deployment
LSSA CEO Kevin Horlock comments: “Many law firms have been slow or reluctant to invest in technology which can reduce their costs, improve their efficiency and enhance the experience for their clients. Today’s clients want fast, responsive and attentive service – all at a lower price. Client loyalty is fragile and law firms which do not – or cannot – deliver speedy, high quality and cost-effective services to their clients will swiftly see their clients and their money move elsewhere. For that reason, a strategy to invest in legal technology is vital for all law firms.”

In addition, as part of the LSSA’s ongoing collaboration with For Media Group, the Association has a pre-recorded, online seminar to accompany this white paper, which provides more detailed information and guidance. The online seminar is hosted by Tim Smith, former LSSA Chair, who is in discussion with expert panel members Elwyn Morgan of Timeslice Ltd, Angela Hesketh of Smoove and Bishu Solomon Girma of Access Legal. The panel discusses the six key areas to consider and actions to take to ensure the maximum ROI when investing in legal technology.

To download the white paper please use the following link:

The webinar is available here:

About the Legal Software Suppliers Association (LSSA)
The LSSA is the UK industry body for legal systems developers and vendors. Representing most of the leading UK suppliers, the LSSA sets and maintains professional standards within the legal software industry and manages areas of mutual interest between lawyers and software providers. The LSSA is committed to developing clear channels of communication, so that law firms can gain the maximum benefit from their selected software solutions.

The LSSA provides a highly representative and unified voice for the legal software industry and is best placed to provide a strong focus in establishing standards and cooperation between suppliers, professional bodies and government organisations. The Association has set up and actively contributes to a number of different working parties and forums, representing and lobbying on behalf of its members with government bodies such as HM Land Registry, HMRC, LAA and other organisations within the legal market such as the Law Society.

For more information, please visit: