IT services and support specialist, Orbits IT, has reached the elusive million pound turnover milestone – 10 years after the company was founded by Managing Director, Jim Lewington.
Orbits IT has its roots in South Wales and opened regional divisions over the last decade with offices now also in the Midlands and the South West. The turnover milestone means the company joins just 4% of UK businesses that have hit the £1 million mark.
Commenting on how the company made the milestone, Orbits IT Operations Director, Dean Bengough, explains: “A million pound turnover is no less than a continuous team effort. From day one, we’ve put the focus back on the customer and built Orbits IT on our absolute honesty, reliability and technical expertise. This has powered our year-on-year growth, and helped us retain 98% of all our professional IT support clients since our inception. Two thirds of our work comes from our loyal clients recommending us to others.
“2020 was a difficult year for many but we are very fortunate the pandemic increased demand for our IT services. Our goal this year is for further growth across all regions, and in the South West in particular.”
Orbits IT’s excellent customer service throughout the pandemic has secured its place in the finals of the Midlands Service Provider of the Year awards, the winner of which will be announced in March 2021.